w!ne & roses

im really peppy now because this lady in wing tai's marketing dept is giving me some no-strings-attached 20% off vouchers to replace my missing shopping vouchers. that means no minimum $80 nett spend and further discounts on top of already discounted items. yyea!

and she kept going on about how these vouchers are just for me and me and me only. it felt like a declaration of love.. ya, wing tai loves me.. us, the customers; we are their cash cows so they better treat us right.

peopplee..i wasnt in any way assertive alright?

i was really sweet and nice throughout because she was even sweeter and nicer than me and there is just no way one can be upset with a sweet and nice person. so the only words i could squeeze in after explaining my problem were "thank you so much" while she meticulously told me what she would do for me.

now that's what i call good customer service. to make me feel really loved.. heh.

to the lady: for making my day, you deserve pink roses. and im sorry i didnt get your name. i was feeling too enraptured.

so now i dont feel so bad for blowing that amount of money at calvin klein. BUT im still hung over the club 21 thingy. alicia...im jealous..arghh.

laugh&run away with me to the days of wine&roses ! 2misty dreams

Comments:

It often takes an experience with service overseas to realise just how bad most Singapore's customer service is. It is sad that the lack of emphasis on good service still persists here today. With exceptions, of course.

# posted by

Mousuke : 11:33 PM

it's a vicious cycle. most people take good service for granted. they dont show enough appreciation. so remember to say hi and be friendly to the service staff from now on ok. no more brooding moodiness for u. heh.

# posted by

rosebordeaux : 12:15 AM